Surgery Centers Share Accomplishments and Lessons Learned from 2020, Goals for 2021
Randy Bishop, President and Chief Executive Officer, Surgical Notes
Roughly four years ago, Surgical Notes launched "The Note Pad," an online community of surgery center professionals exclusively for Surgical Notes clients.
Last year — a difficult year for us all — we witnessed users of The Note Pad support one another through the platform, sharing recommendations, uplifting stories, jokes and more. The platform also served as a temporary escape for clients, allowing them to participate in challenges and games that provided a welcomed, enjoyable distraction from the significant stresses of a year defined by the pandemic.
The dedication and perseverance of our clients and all ASCs in the face of such significant adversity was awe-inspiring, to say the least. We gained an even greater appreciation for the amazing care provided by ASCs day in and day out to their patient communities.
Before we happily turned the page on 2020, we asked our clients in The Note Pad to take one more look back on the year and look forward to 2021 — a year that we all hope will bring a return to normalcy and greater prosperity. The following responses come from ASCs that provided responses through The Note Pad. Note: Responses have been lightly edited for clarity and style.