Leadership
The executive team at Surgical Notes has decades of combined experience in both the healthcare technology and ASC industries. True visionaries, they continuously strive to innovate their ASC software and service offerings while maintaining a stable foundation from which to grow. They are dedicated to providing outstanding service for their clients and a supportive environment for their team of talented professionals.
Randy Bishop
Randy Bishop is the president and chief executive officer (CEO) for Surgical
Notes. Through his leadership, Mr. Bishop has enhanced the Surgical Notes
brand, significantly grown market share, and developed an impressive array
of cutting-edge ASC technology solutions and services.
Prior to joining Surgical Notes, Mr. Bishop headed a consulting practice at a Dallas-based investment bank and led a financial turnaround for a top Dallas-based retail chain resulting in a successful sales transaction for the investors.
Mr. Bishop is a graduate of the McCombs School of Business at the University of Texas at Austin. He resides with his wife and family in Dallas, Texas.
John Carradine
John Carradine is the chief financial officer (CFO) for Surgical Notes.
Mr. Carradine’s extensive operating and financial experience includes
managerial roles in data services, software development, and IT services
organizations for both privately held and publicly traded corporations.
Mr. Carradine has held positions as CFO, COO, CEO, and Treasurer in organizations
with both domestic and international operations.
Immediately prior to joining Surgical Notes, Mr. Carradine was the CFO and COO of A-LIGN Compliance and Security, Inc., a technology-enabled security and compliance company that helps organizations around the world take a strategic approach to managing and mitigating cybersecurity risks. Prior to A-LIGN, Mr. Carradine was the CFO and COO for HealthAxis, LLC, an IT solutions and BPO company in the U.S. healthcare industry.
Mr. Carradine holds a Masters of Business Administration from the Cox School of Business at Southern Methodist University and a Bachelor of Business Administration from the Rawls College of Business at Texas Tech University. He resides with his wife and family in Dallas, Texas.
NATHAN HESS
Nathan Hess is the chief technology officer (CTO) for Surgical Notes. Mr.
Hess has 17 years of experience in various information technology (IT)
leadership roles, working across different sized organizations such as
Perot Systems, Dell Services-Tenet Healthcare, Dell Services-Stellaris
Health Network, Dell Services-Triad Hospitals, Dell Services-MedStar Health,
AIG, and DaVita Rx. In these previous and primarily healthcare-focused
engagements, Mr. Hess led small, U.S. teams of highly experienced architects
to large, global IT teams located across the world and operating on multi-million-dollar budgets.
Mr. Hess earned his Bachelor of Business Administration from Texas Tech University with a major in management information systems and is currently pursuing his Master of Business Administration from the University of Massachusetts’ Isenberg School of Management. He lives with his wife and family in Prosper, Texas.
Nate Kiely
Nate Kiely is the chief revenue office (CRO) for Surgical Notes. Mr. Kiely
is a results-driven sales leader with a comprehensive record of achieving
growth objectives within the healthcare industry.
Prior to joining Surgical Notes, Mr. Kiely served as the vice president of sales for Intelligent Medical Objects, a healthcare data enablement company. He also held the role of chief revenue officer at iMedX, a company that offers a suite of high-value revenue cycle management solutions that include data analytics and business intelligence, clinical documentation, outsourced billing, and medical coding, as well as the vice president of sales for Ingenious Med, who offers a point of care revenue cycle solution for physicians.
Mr. Kiely received a Bachelor of Business Administration in Information Systems and Business Intelligence from Georgia Southern University. He resides with his wife and son in Austin, Texas.
Hilary Sondik
Hilary Sondik is the Executive Vice President of Operations for Surgical Notes. Ms. Sondik has over 20 years of experience in revenue cycle operations leading large U.S. and global teams and creating a culture of results-oriented solutions. Prior to joining Surgical Notes, Ms. Sondik served as Senior Vice President for Customer Operations at R1 RCM, an end-to-end healthcare technology revenue cycle provider for large health systems where she helped customers maximize revenue.
Ms. Sondik received her undergraduate degree from Michigan State University and her Juris Doctor from Case Western Reserve University. She resides in Zionsville, Ind., with her husband and son.
