Security
Everything we do begins with security.
Trust
Surgical Notes focuses on applying administrative, physical, and technical
measures to safeguard our data. This reduces outsourcing risks and fosters
trust with our partners. We collaborate closely with our clients and their
suppliers by participating in comprehensive security reviews, providing
compliance documentation, and entering into legally binding agreements.
As regulatory requirements evolve, we continuously adapt.
Performance
Our applications and systems automatically scale to meet the availability
and performance demands placed on it by our clients and users. We also
monitor and measure application performance within our technical architecture
which is built upon a hybrid cloud environment leveraging
Microsoft Azure capabilities such as serverless computing, cognitive services, and analytics.
Business Continuity
Surgical Notes’ disaster recovery and business continuity initiatives
ensure that clients have consistent access to our technology and services.
We use collocated data centers and Microsoft Azure Site Recovery to minimize
service interruptions. Our application resiliency and availability are
supported by a 99.99% uptime, excluding scheduled downtimes for maintenance
activities.
We take our responsibility seriously to protect the data you entrust to us.
Client Privacy Rights
Surgical Notes will only use client data to carry out the work contracted
by our clients. We demonstrate complete transparency processing the data
in our care. Our clients have the following privacy rights:
- Identify who has had access to your data, when, where, how, and what is
done with it
- Request correction to, limitation of, or destruction of your data in a
compliant fashion
- Withdraw consent to our handling of your data
- Opt-out of marketing communications
Information Technology Security & Compliance
Surgical Notes and its partners’ technologies and services comply
with various security best practices and standard-setting bodies, as applicable.
In addition to our security program, our rigorous compliance measures
demonstrate our commitment to protecting our clients and client data.
Contact us to learn more about our security protocols!