We can be confident that our coding is correct and it is received timely.
Everyone at Surgical Notes is a pleasure to work with. We can be confident that our coding is correct and it is received timely allowing us to meet ASC standards for billing.
Surgical Notes saves us time.
Surgical Notes saves us time. We now have every Doctor e-signing op notes; that works so well for us for billing, completing charts, and time saved from chasing them with a paper op note...it's all right there for them in their app! Also, Surgical Notes' automation with HST has saved us so much time uploading op notes into charts! We were able to reallocate a part time position to other, more pressing issues.
The app has allowed us to bill out claims faster and complete charts quicker.
We use SNChart transcription, and the improvements Surgical Notes has made to the website and app the last two years have been phenomenal; ease of use and user interface have improved beyond what I would have expected in this amount of time! The app has increased the turnaround time in which our physicians call in and dictate, which has allowed us to bill out claims faster and complete charts quicker.
Our providers like using Surgical Notes' dictation system.
Surgical Notes' dictation system is easy to use and very beneficial. It has kept us in compliance plus our providers like using it.
Surgical Notes helps us get our coding done quicker.
The Surgical Notes team is easy to work with. The fast turnaround for dictation helps us get our coding done quicker.
It's easy to track when doctors are behind on dictation.
The doctors find the system very easy to maneuver and transcriptions are provided within 24 hours. The quick turnaround time for op note production makes it easy to track which doctors are behind.
We have seen increasing cash flow and revenue resulting in the best revenue benchmark outcomes for our clients.
Our management company has been pleased with the decision to partner with Surgical Notes (SN) to support revenue cycle functions for our ASC facilities. The SN staff expertise and attention to our clients’ billing and coding needs have been instrumental in identifying and correcting revenue cycle challenges the ASCs have faced. Through the SN team efforts, we have seen increasing cash flow and revenue resulting in the best revenue benchmark outcomes for our clients. The SN team has a can-do attitude. Their service and responsiveness are second to none. Additionally, utilizing SN transcription, coding, and billing services creates a seamless workflow in the revenue cycle process.
I see tremendous improvements in our revenue cycle metrics.
Surgical Notes is the second billing company that I have worked with in the ASC space, and I can attest to how their service is far superior to the competition. Not only are they knowledgeable in coding and billing practices, they are in constant communication and an integral part of our team. Their response time to questions is almost immediate, and they are first to bring concerns for discussion. As I monitor SNBilling’s work I see tremendous improvements in our revenue cycle metrics from lowering the days to bill and days in AR to average collection times by payor. I am continually impressed with their level of professionalism and accuracy which enables me to provide this testimonial without hesitancy.
SNBilling has been integral in the success of my ASC.
Surgical Notes has been a fantastic business partner. I have been so pleased with their knowledge of the RCM process that I referred a 2nd ASC to them. SNBilling has been integral in the success of both ASCs. They have high standards for communication, quality, and professionalism. The KPI reporting that SNBilling provides cannot be compared to other RCM companies I have used. I look forward to our continued partnership.
They aggressively work to reduce AR and make sure all denials are followed up with in a timely manner.
Surgical Notes has been handling our RCM since January 2018. Our experience with SNBilling has proven them to be professional, accurate, and consistent. They aggressively work to reduce AR and make sure all denials are followed up with in a timely manner. The response time when a question arises is immediate and the answers are well thought out and substantiated by best practices. We are very pleased with all that the SNBilling team has done to maintain our profitability and look forward to a long-term prosperous partnership.