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Testimonials

The Surgical Notes Difference

Learn why our clients trust Surgical Notes' solutions to enhance the financial strength and performance of their ASCs.

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We have seen increasing cash flow and revenue resulting in the best revenue benchmark outcomes for our clients.

Our management company has been pleased with the decision to partner with Surgical Notes (SN) to support revenue cycle functions for our ASC facilities. The SN staff expertise and attention to our clients’ billing and coding needs have been instrumental in identifying and correcting revenue cycle challenges the ASCs have faced. Through the SN team efforts, we have seen increasing cash flow and revenue resulting in the best revenue benchmark outcomes for our clients. The SN team has a can-do attitude. Their service and responsiveness are second to none. Additionally, utilizing SN transcription, coding, and billing services creates a seamless workflow in the revenue cycle process.

I see tremendous improvements in our revenue cycle metrics.

Surgical Notes is the second billing company that I have worked with in the ASC space, and I can attest to how their service is far superior to the competition. Not only are they knowledgeable in coding and billing practices, they are in constant communication and an integral part of our team. Their response time to questions is almost immediate, and they are first to bring concerns for discussion. As I monitor SNBilling’s work I see tremendous improvements in our revenue cycle metrics from lowering the days to bill and days in AR to average collection times by payor. I am continually impressed with their level of professionalism and accuracy which enables me to provide this testimonial without hesitancy.

SNBilling has been integral in the success of my ASC.

Surgical Notes has been a fantastic business partner. I have been so pleased with their knowledge of the RCM process that I referred a 2nd ASC to them. SNBilling has been integral in the success of both ASCs. They have high standards for communication, quality, and professionalism. The KPI reporting that SNBilling provides cannot be compared to other RCM companies I have used. I look forward to our continued partnership.

They aggressively work to reduce AR and make sure all denials are followed up with in a timely manner.

Surgical Notes has been handling our RCM since January 2018. Our experience with SNBilling has proven them to be professional, accurate, and consistent. They aggressively work to reduce AR and make sure all denials are followed up with in a timely manner. The response time when a question arises is immediate and the answers are well thought out and substantiated by best practices. We are very pleased with all that the SNBilling team has done to maintain our profitability and look forward to a long-term prosperous partnership.

My physicians love the new transcription system.

My physicians love the new transcription system as it's very easy to follow and understand. ScanChart ASC makes it very nice when looking for a patient file. Very efficient.

We value our partnership with Surgical Notes.

My ASC has been using Surgical Notes for all of the almost 13 years we have been open. We value our partnership with them and look forward to the new technology that is being presented to us.

Surgical Notes provides a valuable and reliable service for our surgery center.

Surgical Notes provides a valuable and reliable service for our surgery center. Our surgeons are very happy with the simplicity and accessibility of their transcription process as well as the customer service provided when needed. We are very pleased.

We've used SNChart since our opening in 2015 and have been extremely happy.

We've used SNChart since our opening in 2015 and have been extremely happy. Transcriptions are done quickly, the method to query physicians is efficient, the customer service is amazing, and we love the new SNChart portal.

The mobile transcription app has greatly increased our op notes being completed!

We have implemented the mobile transcription app, and we have found that the Docs really like it and the ones that love their phones, love this app!!! And it has greatly increased our op notes being completed and decreased my time chasing them!

Streamlined transcription process

Our transcription process is very much a streamlined process with very little administrative time used up on our ASC's part.

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