Sondik brings extensive revenue cycle operations, process improvement,
and teambuilding experience to support company growth, elevate client
performance, and enhance staff satisfaction
DALLAS — Surgical Notes, a nationwide provider of billing services
and solutions for the ambulatory surgery center (ASC) and surgical hospital
markets, announces that Hilary Sondik, who held revenue cycle and operational
leadership positions at R1 RCM, St. Vincent Health, Eskenazi Health, Anna
Jaques Hospital, and Summa Health System, has been named executive vice
president of operations. Sondik brings more than 20 years of experience
in healthcare revenue cycle operations leading large U.S. and global teams
and delivering results-oriented solutions.
At Surgical Notes, Sondik will oversee the company's growing number
of employees, focusing on strengthening workflows, teambuilding, and process
improvement to further enhance Surgical Notes' best-in-class revenue
cycle management services. She will also use her expertise to help build
stronger relationships with customers, advance Surgical Notes' usage
of technology, and better ensure the company can meet and exceed customers'
evolving revenue cycle needs to support continued company growth.
Surgical Notes' solutions include SNBilling, full-service revenue cycle
management; ScanChart ASC, the ASC industry's leading chart automation
and document management solution; SNChart, a web-based transcription and
management system; and SNCoder, full-service coding.
"We are excited to add Hilary to our leadership team," said Surgical
Notes President and Chief Executive Officer Randy Bishop. "Surgical
Notes is in a period of significant growth, both in number of customers
and in number of employees, which reflect our reputation as a leader in
providing innovative ASC billing and revenue cycle solutions to the ambulatory
surgery industry and a top workplace. With Hilary’s impressive background,
experience, skills, and passion for excellence and improvement, she will
help Surgical notes maintain our momentum, continue to deliver the cutting-edge
services and solutions our customers need to remain successful, and make
our company an even more desirable place of employment and career growth."
Sondik most recently served as senior vice president for customer operations
at R1, an end-to-end healthcare technology revenue cycle provider for
large health systems where she helped customers maximize revenue.
"I am very pleased to join the Surgical Notes team," Sondik said.
"I consider this position a once-in-a-lifetime opportunity. I am
joining an already highly successful business with an impressive reputation.
I also join a company with an exceptional, collaborative executive team
that cares deeply about the satisfaction and experience of its customers
and staff. I look forward to working directly with the different teams
at Surgical Notes to determine what we need to do internally and externally
to most effectively scale the business and continue to deliver exceptional
results to our customers, current and future."
Sondik received her undergraduate degree from Michigan State University
and her JD from Case Western Reserve University. She resides in Zionsville,
Ind., with her husband and son.