SNBilling, the recently launched revenue cycle management (RCM) solution from
Surgical Notes, is setting itself apart from the competition with its commitment to providing
a billing service that exceeds client needs and expectations.
SNBilling is the newest component of Surgical Notes' complete end-to-end
revenue cycle solution. Surgical Notes is a nationwide provider of revenue
cycle solutions, including, transcription, coding, revenue cycle management,
document management, and electronic health record applications, for the
ambulatory surgery center (ASC) and surgical hospital markets.
SNBilling manages all aspects of the claim submission process, from coding
through adjudication to appealing, collections, payment posting, and patient
billing. It offers full integration with practice management systems,
transcription software, and coding services. With SNBilling, ASCs will
experience numerous financial improvements, including substantially shortened
accounts receivable cycles and recaptured lost revenue.
There are several features of SNBilling that make it the revenue cycle
management solution of choice for ASCs. First and foremost, Surgical Notes
is a partner for
all revenue cycle services, says Angela Mattioda, Vice President of RCM Services
for Surgical Notes.
"That enables us to ensure quality across every component of the revenue
cycle, helping us to deliver faster billing and reimbursement," she
says. This is achieved through customized, concierge programs. SNBilling's
revenue cycle teams are comprised of employees who not only have extensive
RCM experience, but experience specifically in the ASC vertical.
Every team is managed by veteran SNBilling managers. These managers handle
only a few clients at one time, oversee all steps in the revenue cycle
process, and serve as clients' primary point of contact. "This
is the one person clients know they can reach out to who will guarantee
that any issue is addressed in a very timely manner," Mattioda says.
Only a few team members are assigned to a team, which breeds familiarity
with client operations. "Small, dedicated teams allow for better
control, quality, and accountability," Mattioda says. "Our teams
and their managers get to know each client's revenue cycle inside
and out. They function as an extension of the facility’s business
Employees are based in the U.S. and many work remotely, providing a talent
recruitment advantage. "This allows me to handpick team members,"
Mattioda says. "I’m not limited to hiring specialists from
one specific geographic area. As a result, we can confidently state that
our teams are comprised of the best revenue cycle talent in the ASC industry."